Privacy Policy

Effective date: October 3, 2025

This Privacy Policy explains how Write It On Her (the “Service”) collects, uses, shares, and protects your information.

1) Data Controller

WIOH, LLC is the controller of your personal information for the purposes described in this Policy. Contact: privacy@writeitonher.com, 30 N Gould St Ste N, Sheridan, WY 82801 USA.

2) Information We Collect

  • Information you provide: email address, name, order details (e.g., phrase/instructions), messages you send us, and other information you voluntarily provide.
  • Information collected automatically: IP address, device/browser information, and usage data. We use cookies and similar technologies to remember preferences and improve the Service.
  • From third parties: basic payment confirmation details from payment processors (we do not store full card details).
  • Identity verification (when required): limited information used to perform AML/KYC, sanctions screening, or age/identity verification (e.g., date of birth or verification results), collected directly or via our verification vendors.

3) How We Use Information

  • Provide, maintain, and improve the Service and fulfill your orders.
  • Communicate with you, including order confirmations and support responses.
  • Protect against fraud, abuse, and security threats.
  • Perform AML/KYC and sanctions screening and comply with legal and regulatory obligations, including age/identity checks where required.
  • Comply with legal obligations and enforce our Terms.

4) Legal Bases (where applicable)

  • Performance of a contract (to process your order and deliver content).
  • Legitimate interests (to secure and improve the Service).
  • Consent (for certain cookies/analytics where required by law).
  • Compliance with legal obligations (e.g., AML/KYC screening, sanctions compliance, recordkeeping).

5) Cookies

We use essential cookies for core functionality (e.g., security, session). We do not use analytics or advertising cookies at this time. For visitors in the EU/UK, we display a banner based on geolocation or Cloudflare headers and will request consent before setting any non-essential cookies if introduced in the future. You can adjust your browser settings to manage cookies; disabling some cookies may affect site functionality.

6) Payments

Payments are handled by third-party processors. We receive limited information (e.g., success/failure status) and do not store full payment card details.

7) Sharing of Information

  • Service providers: we share information with vendors who help operate the Service (e.g., hosting, analytics, payments).
  • Legal and safety: to comply with law, legal process, or to protect rights, property, and safety.
  • Compliance and risk management: to perform anti-money laundering (AML), sanctions, fraud, and risk checks, and to comply with applicable laws and requests from competent authorities.
  • Business transfers: in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

8) Data Retention

We keep information as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and use.

9) International Transfers

Your information may be processed in countries different from your own. Where required, we take appropriate measures to protect your data when it is transferred, including relying on appropriate safeguards such as Standard Contractual Clauses.

10) Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object or withdraw consent where applicable. We do not sell or share personal information as defined by the California Consumer Privacy Act (as amended by the CPRA). To exercise rights, contact us at privacy@writeitonher.com. We may need to verify your identity before responding to your request and will respond within the timelines required by applicable law.

If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.

11) Children / Minors

This Service is for adults 18+ only. We do not knowingly collect personal information from minors. If you believe a minor has provided information, please contact us for removal.

12) Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.

13) Changes to This Policy

We may update this Policy from time to time. Your continued use of the Service after changes become effective constitutes acceptance of the updated Policy.

14) Contact

Questions about privacy? Contact: privacy@writeitonher.com or mail: WIOH, LLC, 30 N Gould St Ste N, Sheridan, WY 82801 USA.

This page is provided for your convenience and does not constitute legal advice.